Shipping policy
Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods & Delivery Time
Delivery times vary depending on your location and the supplier:
| Region | Estimated Delivery Time |
|---|---|
| Australia | 10–20 business days |
| United States | 15–30 business days |
| United Kingdom | 15–30 business days |
| Europe | 15–30 business days |
| Rest of the World | 20–40 business days |
Please note that these are estimates. Actual delivery times may vary due to customs, carrier delays, or unforeseen events.
Shipping Costs
Shipping costs are calculated at checkout based on your order and location.
Tracking
-
Most orders include tracking information.
-
Tracking numbers will be emailed once your order ships.
-
If you do not receive tracking info, please contact us at support@myshopnestau.com.
Customs, Duties, and Taxes
-
Customers are responsible for any applicable customs fees, import duties, or taxes for their country.
-
We are not responsible for delays due to customs processing.
Lost or Delayed Packages
-
If your order is lost or significantly delayed, contact us at support@myshopnestau.com
-
We will do our best to help, but please understand that shipping delays are sometimes outside our control.
Contact Us
If you have questions about shipping, please email support@myshopnestau.com